Policies And Procedures

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INNOVATIVE PERFORMANCE PRODUCTIONS LLC

Policies and Procedures of IPP Music

Booking

We have already begun booking for the 2019-2020 season and dates are filling up quickly. We STRONGLY encourage you to book your mixes in advance in order to ensure that you get the delivery dates that you want! We have experienced unprecedented growth, and in order to provide you with the best possible service we need to plan accordingly. That being said, our deposit policy will be STRICTLY enforced this season. All mixes will require a 50% non-refundable deposit at the time of booking in order to be scheduled. Visit www.ippmusic.com and click on “Booking Request” to book dates for the 2019-2020 season. The digital booking request form will be the ONLY way to book mixes this season. Please fill out one booking request form per team. We will email you to confirm that we have received your booking request(s) and to confirm that the dates you have requested are available. If the mix dates that you have requested are not available, we will offer you our next availability.

When submitting a booking request please make sure to include the following: program name, specific team name(s)*, mascot, colors, coed or all girl, division and program zip code. This season we will only accept the new and improved IPP 8-count sheet which can be found by visiting our website www.ippmusic.com and clicking on “8-count Sheet” on the homepage. Please do NOT take pictures of your 8-count sheets. Often times they become difficult to read when printing a picture taken from a cell phone, leading to a delay in music production. Our new 8-count is a fillable PDF, but If you choose to hand write your 8-count sheet, please use either black or blue ink as pencil becomes hard to read when printed. You can attach your 8-count sheet to the booking request form or email 8-count sheets to [email protected] if they are not ready at the time the booking request form is completed.

We will also accept full length videos (no separated clips) performed to our 8-count track which is also found on the homepage of our website. All video submissions must be submitted in .mov format. For easy video submission please use our new IOS & Android phone app, Simple8.Email for more information.
Please note, if you are unable to submit your 8-count sheets and song selections 14 days prior to your mix date or you would like to change your mix date we will try our best to accommodate you. All mix date changes, missed dates and/or late submission of routine information (8-count sheets, songs, etc.) will incur a $100 rescheduling fee.

*Team name changes made subsequent to booking request form submission will be subject to a $200.00 penalty and/or recoupment of incidental damages incurred by IPP.

Packages & Pricing

Innovative Performance Productions will be offering the following pricing tiers for the 2019-2020 season:

(All packages come with one free round of “edits”. See definition on next page)

Standard: The standard mixes are made to the customer’s choreography and include sound effects and 4 or 5 voiceovers based on duration (male voiceovers only) This package is great for entry level teams. Reminder: Any section that are not original (e.g., covers songs or licensed songs from one of our vendors) you may hear in other routines.

Advanced: The Advanced mix features a dramatic production style with an extra emphasis on unique voiceovers. Advanced mixes contain up to eight 8-counts of additional vocals from our vocal team. Advanced mixes will have male voiceovers and female or male raps (gender upon request). This package is great for teams ready to compete at a higher level. Reminder: Any section that are not original (e.g., covers songs or licensed songs from one of our vendors) you may hear in other routines.
 
Elite: The Elite mix put an extreme emphasis on unique voice overs and raps. Elite mixes include an unlimited amount of voiceovers and up to 16 8-counts of raps. Vocals will include male and female voiceovers, male and female raps, and/or male and female singers (upon request). This package is great for competitive allstar teams Reminder: Any section that are not original (e.g., covers songs or licensed songs from one of our vendors) you may hear in other routines.
 
Semi-Custom: The semi-custom package will include 2 more custom vocal sections than our elite package. For example, you will be able to have a custom dance and pyramid song, a custom stunt and tumbling song or any combination you desire. This package is perfect for competitive Worlds and Summit teams. Semi-custom mixes will require your choreography to be complete. We request an 8-count sheet to be supplemented by a full-length video. Reminder: Any section that are not original (e.g., covers songs or licensed songs from one of our vendors) you may hear in other routines.
 
Full Custom: The full custom mix is in a category of its own! The emphasis will be on original music composition and vocals unique to each routine. Custom songs and vocals will be written, recorded, arranged, and mixed by top industry artists from around the country. This package is perfect for highly competitive Worlds and Summit teams. Full-custom mixes require your choreography to be complete. We request an 8-count sheet to be supplemented by a full-length video. Reminder: You will not hear this content in any other routine as it was created specifically for your team.

Edits

⦁ All edits will require the submission of an updated 8-count sheet and/or a current video.  Sound effect changes must be highlighted on the new 8-count sheet.
 
⦁ An edit is considered any sound effect changes, voiceover changes (not to include raps and/or singing), and song swaps.  Clients who do not choose their own songs will forfeit their free song changes.
 
One round of free edits is included with each package. Subsequent rounds of edits (i.e., sfx, voice over changes and song swaps) will incur a $75/hr fee.
 
⦁ Any rap or singing request change will incur a specified fee at the time of the request.  Prices will vary.
 

 

Adding or removing 8-counts, shortening routine sections, extending routine sections and etc. are considered to be a Routine Reconstruction. This does not fall under the parameters of the one round of  “free edits” included in the mix price and will be subject to a $75/hour sitting fee (minimum 1 hour). All subsequent reconstructions will also be subject to a reconstruction fee of $75/hr (minum 1 hour).  We will provide you with a price estimate prior to completing any reconstructions. Rap reconstructions (i.e., new lyrics, rhythms and etc.) will be priced per occasion unless we make a mistake. If we make an error then rap changes will be free.
 
⦁ All payments must be received prior to receiving any edits or reconstructions.
 
⦁ Edits will be delivered within 2-4 weeks of request. Rush order edits will be subject to a $100 charge in addition to any edit or reconstruction fees.
 

⦁ Unlimited edits may be purchased for $100 and added to any custom mix package.

Song Selection

In order to comply with the USA Cheer music rules, w

we will be requiring each client to choose songs from one of our vendors  (www.level77music.com, www.firstcom.com and/or www.songsforcheer.com  ).  Additionally, those who wish to use cover songs may visit www.unleashthebeats.com or www.powermusictrax.com to see if a particular song is available for purchase.  If it is then you may choose that song and enter it on the IPP 8-count sheet under the “song selection” column.  In order to have cover songs in your mix you will need to visit the appropriate site, purchase each individually song and either send us the mp3 via email or grant us access to your account in order to download.  IPP will no longer provide cover song licenses. Cover song license procurement will the responsibility of the client. SEE APPENDIX A

Licensing

If your mix contains cover songs, please visit www.powermusictrax.com and purchase licenses for songs used in the mix.  Each client will be responsible for purchasing cover song licenses and printing cover song licenses. If you have purchased a custom mix then you will receive your specific team license at time of booking/checkout.  Your license will be emailed to you. New licenses will be scannable by participating event producers. This means that you won’t have to carry the physical license to competitions held by participation event producers.  Email for a complete list of vendors implementing our new licensing system.

Premade Mixes

These mixes will be available for purchase on our website. All content is USA Cheer compliant. You may choose to further customize your selection by adding sound effects, team specific voice overs and/or edits.  Selecting the “split mix” add-on will allow you to have the mix split into different sections. For example, if you a 1:30 mix split into two :45 sections then choose the “split mix” add-on.  We have revamped our add-on structure for more user flexibility. See ippmusic.com/premade-mix-shop for more details. Turn-around-time for premade mixes needed customizations will be 2 weeks from when receive all necessary information.  Rush delivery is available. For help regarding your premade purchases or general premade mix questions you can use our live chat feature on the website or email [email protected].

Payment

Accepted payment methods are:
⦁ Credit Card via our invoicing software*
⦁ Check made payable to Innovative Performance Productions, LLC**
⦁ Authorized Purchase Order***
 
*Credit Cards will be subject to a 3% processing charge.
 
**If paying via check, check must be received and payment cleared before services are rendered.
 
***Please inform us ahead of time if you will be submitting a PO and if you will require a W-9. If you are sending us a 1099 it must be received on or before February 2nd, 2020.
 
A 50% non-refundable deposit is required to reserve a mix date. The balance is to be paid one week prior to your mix date. If the balance has not been paid one week prior, IPP may delay the production of your music until the full balance has been paid. 

Refunds/Cancellations

If you are not satisfied with your music you will have 48 hours from when you received your final mix to request a refund.  You will receive a refund on the balance paid at time of receiving the final mix – minus any expenses incurred by IPP (e.g., third party vocals).  At that time your license will be made in valid. Our participating event producers will be made aware and void that team’s specific license. A refund will not be issued if we attempt to rectify the situation immediately and within a timely manner or if IPP did not receive the information necessary to do our job efficiently (e.g., team specific information, proper count sheets & video and etc.).  Furthermore, failure to comply with IPP policies and procedures will disqualify and client from receiving a refund.

If you cancel your mix prior to your mix date then no refund will be issued as deposits are non-refundable.  If you pay in-full at the time of booking then you will receive a refund in the amount of 50% of the total balance.  Cancellations require a 30 day notification. If there is no notification given then no refunds will be granted regardless of amount paid at that time.  

Dance Mixes for Choreography

If you need a dance mix for choreography there will be an additional $75 dollar fee (per dance cut) applied to your invoice(s).  This fee is independent of the original mix package(s) purchased. Dance cuts must be requested at the time of booking. Dance cuts for full custom mixes will not be available.  We highly discourage dance cuts. We find that too many times a dance is requested then we end up changing it at time of final mix production. This is not only valuable time wasted, but counts towards your one free edit. Therefore, if you need sound effects adjusted after receiving your final mix then there will be a fee applied (see Edit policy).  We strongly recommend that instead of dance cuts that you have your choreography performed/created to a song similar to something from one of our vendors or to a radio song and then we can create something similar in sound/style. You may have your choreographer contact us for further help/insight.

Delivery

You will receive your custom mix within 24-72 hours of your mix date that is  agreed upon at the time of booking. For example, if your mix date is Monday then you will receive your mix by Tuesday (providing that the client has submitted all necessary information – counts, songs and etc).  If you mix is scheduled on a Friday then you will receive it on Monday (providing that the client has submitted all necessary information – counts, songs and etc).

Communication

We strive to provide our customers with excellent customer service and an open chain of communication. All emails will be answered within 1 business day. We answer emails and calls M-F 8:30am-4:30pm EST. On occasion, we do answer emails outside of this window. Please mark URGENT in the subject line if your email communication is time sensitive and sent outside of normal business hours.  Please keep all music related issues to either email, website submission or phone.  Social media contacts will be acknowledged, but nothing will be considered on the books until it is sent via email or phone call.

In Closing

This season will be an amazing opportunity to provide the cheer and dance industry with the quality of music and continued customer service that is well deserved.  We look forward to producing innovative tracks that inspire your athletes to perform at their best.  Whether you are a returning customer or a new client, IPP thanks you for your support and friendship.   When the season begins, make sure that you are DOWN WITH IPP!

Steve Pawlyk Signature Full